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Customer Support starts with the customer performing the necessary power cycle or reboot of your computer, wireless router, and sometimes your wireless modem, doing this will often get you back online the fastest without even a phone call!
Please remember that when power cycling your wireless modem you simply need to locate your POE adapter, a small black box like in the image below, that's usually near your router or computer.
If your problem persists after rebooting your devices,
please call 740-685-9000 for technical support.
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| DID YOU KNOW? |
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9 out of 10 internet connectivity issues can be fixed by power cycling (rebooting) your computer, wireless router and wireless modem.
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HOW IT WORKS:
Rowe Internet installs a wireless modem in a window or on the outside of your home or business to receive the signal from one our tower locations. The radio modem is cabled into the building via Cat5e cable and powered by a Power over Ethernet unit (no need for separate power outside!). The ethernet cable can hook up to your computer directly or to a wireless router if you have more than one PC and/or Laptop.
Signup for HIGH SPEED INTERNET for your home or office!
Be sure to ask about our VoIP phone service too!
Call 685-9000 Today!
CLICK HERE FOR ONLINE BILL PAY
(Accessible from Rowe Internet Only)
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